A 99.9% Server Uptime
The chief advantage of developing your own cloud hosting platform is that you do not need to be worried about compatibility issues – you design a particular set of software applications in such a manner so as to work with a defined set of hardware components. The final outcome is something a lot more solid and reliable, as there are less possible risks of failure. We’ve set up our cloud hosting platform using tried and tested hardware elements as well as a heavily modified version of Security–Enhanced Linux in order to create a completely safe and secure environment for your websites.
This is the reason why, with all our cloud hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you want to offer an enterprise–class hosting service, you can barely lean on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure the ultimate connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re disappointed with our services, or if you find them insufficient, or if you decide that you need a Linux VPS hosting service rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain total control of your domain names even when you delete your account with us.
24/7 Technical Support
When you operate a web hosting company, your technical support engineers are of chief importance. This is the reason why we’ve conscientiously hand–picked a highly skillful team of technical support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are answered in less than an hour and our average ticket response time is well under twenty minutes!