Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help section incorporated into your Web Site Control Panel. It offers a large knowledge base with regularly asked questions and detailed instructional articles compiled by our experienced tech support team.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that detailedly show how you can settle a typical issue associated with your cloud hosting account. You can find the educational video clips in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 help desk service and a 1–hour support ticket response time guarantee. Our competent technicians will be online 24 hours a day to answer your enquiries and to settle any problem that you may possibly encounter. Simply send a trouble ticket from the Help Center section and we’ll reply to you right away.