• 1 hour ticket response
  • 1 hour ticket response

  • We are specialized in supplying a rapid and appropriate reply to every customer support ticket sent by a client. Our skillful customer service technicians will examine your inquiry and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, the average technical support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A Top–Class Support Service

  • Our help desk staff representatives have substantial experience in the cloud hosting market and are competent enough to supply a prompt solution to your problem. If, however, the situation at hand is not within the competence of a customer service technician, the tech support ticket will be forwarded to a programmer or sysadmin for further assistance.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • Incorporated into the Web Site Control Panel is an easy–to–browse Help Center, which features different information sources. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and website administration articles, check out the instructional video tutorials or consult our F.A.Q. repository.